Information Technology (IT)/software applications are essential
in a digital world and all office workers need this skill and
knowledge in their daily lives.
The use of IT software requires practical, theoretical and even
mathematical knowledge, as well as initiative, problem solving
abilities and enthusiasm. It is a fast moving area and
professionals need to keep up to date with the latest software and
methods.
Knowledge of word processing programs, databases, spreadsheets
and presentation software is essential. Professionals in this area
also need to be able to plan, be aware of acknowledged industry
standards, link data across programs and create voices, video and
animation files.